Dear [name of client],

The potential Defendant's daughter has just informed us that the potential Defendant has been diagnosed with terminal cancer and they do not have the cash to reimburse us the claim amount as they have to save up for their father's treatment. She has pleaded with us not to proceed with this case.

Kindly let us have your instructions.

Regards,
Irdawathy Anuar (Ms)
Legal Executive
M/s [name of law firm I am working at]

********************

I swear that if clients insist that we proceed with our claim against the said Defendant, I'll resign here and now; and ensure that I never work in a law firm where we act for that particular client again. Yes, I am stubbornly emotional like that. So sue me for having a heart.